MIDI-TO-MP3 Order Information
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What payment methods do you accept?
We accept Visa, MasterCard/EuroCard, Discover, American Express, Diner's Club, JCB, and check cards or ATM cards, so long as they are connected with one of the major credit card companies listed above.
You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
We also accept Checks, Money Orders and Wire Transfers. If you choose to pay by Check, Money Order or Wire Transfer select the appropriate payment method on the payment page, and directions will be provided to you after you have fully submitted your order.
Still more questions? Back to Main Help Page
How will the charge show up on my credit card?
The charge will appear on your credit card as: "DR * MIDI-TO-MP3"
Still more questions? Back to Main Help Page
Do I have to pay sales tax?
We charge applicable sales tax for orders shipped to California, Minnesota and Washington. Sales tax is automatically computed on both product(s) and shipping costs.
As of July 1, 2003 VAT (Tax) will be applied on all Digital products sold into the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy Luxembourg, The Netherlands, Greece, Portugal, Spain, Sweden and The United Kingdom .
Still more questions? Back to Main Help Page
Can I order without a credit card?
In addition to Credit Cards, we accept Checks, Money Orders and Wire Transfers.
If you choose to pay by Check, Money Order or Wire Transfer select the appropriate payment method on the payment page, and directions will be provided to you after you have fully submitted your order.
Still more questions? Back to Main Help Page
What address should I enter in the billing information screen?
For credit card verification, you must enter the address exactly as it appears on your credit card statement. You do not need to enter a middle name or initial.
Still more questions? Back to Main Help Page
How do I enter a shipping address?
If you ordered a physical product, the order form will ask you if you would like the product shipped to the same address as your billing address.
If you do not want the product shipped to same address as your billing address please select "No" and you will be prompted for shipping information after you hit the submit button.
Still more questions? Back to Main Help Page
Should I put spaces or dashes in the Credit Card number?
No. Your card number should be entered in as a continuous string of numbers.
Still more questions? Back to Main Help Page
Why are you not accepting my credit card?
There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit or a credit card computer, either on our end or your bank’s end, may have encountered a machine error. If you do have problems, you can contact Customer Service 24 hours a day, 7 days a week . Please provide them any error message numbers you may have received, as well as the order number from the shopping cart.
Still more questions? Back to Main Help Page
How do I start a new order?
You can start a new order simply by clicking the following link. Start a New Order
Still more questions? Back to Main Help Page
We accept Visa, MasterCard/EuroCard, Discover, American Express, Diner's Club, JCB, and check cards or ATM cards, so long as they are connected with one of the major credit card companies listed above.
You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
We also accept Checks, Money Orders and Wire Transfers. If you choose to pay by Check, Money Order or Wire Transfer select the appropriate payment method on the payment page, and directions will be provided to you after you have fully submitted your order.
Still more questions? Back to Main Help Page
How will the charge show up on my credit card?
The charge will appear on your credit card as: "DR * MIDI-TO-MP3"
Still more questions? Back to Main Help Page
Do I have to pay sales tax?
We charge applicable sales tax for orders shipped to California, Minnesota and Washington. Sales tax is automatically computed on both product(s) and shipping costs.
As of July 1, 2003 VAT (Tax) will be applied on all Digital products sold into the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy Luxembourg, The Netherlands, Greece, Portugal, Spain, Sweden and The United Kingdom .
Still more questions? Back to Main Help Page
Can I order without a credit card?
In addition to Credit Cards, we accept Checks, Money Orders and Wire Transfers.
If you choose to pay by Check, Money Order or Wire Transfer select the appropriate payment method on the payment page, and directions will be provided to you after you have fully submitted your order.
Still more questions? Back to Main Help Page
What address should I enter in the billing information screen?
For credit card verification, you must enter the address exactly as it appears on your credit card statement. You do not need to enter a middle name or initial.
Still more questions? Back to Main Help Page
How do I enter a shipping address?
If you ordered a physical product, the order form will ask you if you would like the product shipped to the same address as your billing address.
If you do not want the product shipped to same address as your billing address please select "No" and you will be prompted for shipping information after you hit the submit button.
Still more questions? Back to Main Help Page
Should I put spaces or dashes in the Credit Card number?
No. Your card number should be entered in as a continuous string of numbers.
Still more questions? Back to Main Help Page
Why are you not accepting my credit card?
There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit or a credit card computer, either on our end or your bank’s end, may have encountered a machine error. If you do have problems, you can contact Customer Service 24 hours a day, 7 days a week . Please provide them any error message numbers you may have received, as well as the order number from the shopping cart.
Still more questions? Back to Main Help Page
How do I start a new order?
You can start a new order simply by clicking the following link. Start a New Order
Still more questions? Back to Main Help Page
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